Education and engagement resources

Education resources that work

The Australian Water Recycling Centre of Excellence collated an extensive body of evidence on how to engage stakeholders effectively, and developed education tools to assist. Water360: Ready-to-go education and engagement material is now managed by Australian WaterSecure Innovations (WaterSecure), a not-for-profit company. The products are now available to organisations worldwide, either as a complete set, or individually.

The education products spark inquiry and meaningful conversation about water as an endlessly reusable resource. The role of Water360 is to contribute to our ongoing sharing of knowledge about water.


Global connections map

An interactive map with links to videos about water planning and recycling projects around the world on the Water360 home page. It includes science animations and interviews with citizens and experts. The global map is available to Water360 partners to embed on their websites. For information on how to contribute to Water360 click here.

The Water Cycle Explorer

Understanding the fundamentals of water is the first step to having a meaningful conversation about water use. This 15-minute Water Explorer video takes an entertaining approach to explain how water flows through our lives. As no two communities are the same, versions have been developed for the east and west coast of Australia. Watch the trailer to see if this video has a place in your community’s water cycle.

Understanding the science of water treatment of water treatment

Understanding where drinking water comes from includes the science of its treatment. This is an important starting point for community engagement. Research shows community members with higher levels of interest in the delivery of water are more likely to be receptive to the benefits of water reuse.

A set of 13 short videos and animations illustrates the science of water treatment and shows how multiple processes combine to ensure public health and safety. The science explained includes: UV Disinfection, Reverse Osmosis, Pro-ozonation, Ozonation, Microfiltration, Dual Mediafiltration, Biological Activated Carbon, Dissolved Air flotation, Clarifiers, Biological Reactors, Bank Filtration, Activated Carbon.

Animations that promote thinking about water

Research shows encouraging stakeholders to think differently about water contributes to acceptance of reuse. Six short animations use a fun tone to introduce sustainable and systems thinking, fit for purpose water design, and the trust-worthiness of different information sources are available to Water360 partners.

Independent experts

Short video clips by independent experts including academics, toxicologists, microbiologists, regulators and other professionals answer questions about water use and reuse. Research shows public response is influenced by a range of factors including its need and trust in government and water agencies.

Resources that can be tailored to your community

A video and graphics library is available to Water360 partners so messages can be adapted and tailored to each community. Research shows that successful implementation of new water projects depend on contextual drivers specific to each region.

Sample Video

Watch the video above to preview a range of educational tools and products and understand the reasons behind their development.

Become a partner

Water360 provides education tools and knowledge for urban water planning and management. Water360 partners have access to the complete set of products to use and adapt in their local areas. A range of videos, animations, guides and interactive maps can be embedded for partner websites, displays, e-learning, workshops and forums.

Click here to find out about becoming a Water360 partner.


Recent evaluation shows the use of Water360 resources can change people’s minds about water reuse. Research from Australia and the United States has demonstrated that use of educational resources, such as those developed as part of Water360, can have a significant impact on understanding of, and preparedness for, water reuse. They also have the potential to influence and change our water future.
Download the report

Evaluation Video